This page explains our position on returns of purchased products. Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy or in the Terms of Service.
1. Returns
Any returns are not possible due to the following characteristics of products we offer:
- Digital. Digital products can not be returned as physical ones. We can not guarantee that the copy of product purchased will be completely removed from the buyer's computer.
- Exclusive. Each track is sold only once. You receive a track inclusive all Stems in high resolution format, this forfeits our exclusivity agreement with the producer for one thing.
- Listenable. You can listen to a track from start to finish before you decide to purchase it. All the audios on the website are full-length demos of corresponding tracks. You know exactly what You are buying.
2. Refunds
We thoroughly check all our Producers and tracks published by them to meet the fundamental rules and agreements. Unfortunately, we can not be 100% sure, that a particular track has not been published earlier somewhere else or has not been made with use of unauthorized samples.
If You found out that a Producer violates the agreement and You have proofs to argue that, You should contact us as soon as possible (ideally within 72 hours since the purchase has been made).
By contacting us, please make sure that Purchase ID and Track ID are included alongwith all the necessary proofs and links.
Last Updated: April 20, 2021