Support
We will be happy to help you with any question regarding our website.
Before reaching out to us, please make sure that you have looked through this FAQ below as your question may be already answered.
FAQ
- What do I get when I buy a track?
- Is each track sold only once?
- Are vocals in tracks always exclusive?
- Can I return a track?
- Do I have royalties for a track?
- How can I prove that I am the original producer of a track?
Selling tracks
Buying tracks
What do I get when I buy a track?
You will receive a Mastered and Unmastered version of the track (both in WAV and MP3 format), all Stems (WAV) and MIDI files. If the track contains a vocal, we will include an Instrumental version without the vocal.
Note that the project file is not included. It can be purchased separately if it is available.
Is each track sold only once?
Yes. Once a track is sold, it will not be available for listening or purchase.
Are vocals in tracks always exclusive?
Some tracks may contain vocals. But not all vocals are exclusive to these tracks. If a track has exclusive vocals, we will mark with "Exclusive vocals" on the track page.
Can I return a track?
No. Tracks are non-returnable. Refer to our Refund Policy for more info.
Do I have royalties for a track?
Yes. If you buy a track via our platform, you will get 100% royalties.
How can I prove that I am the original producer of a track?
We will provide you all legal copyright papers and documents.
Selling tracks
Can I use samples?
No. All tracks have to be original. The use of construction kits, loops, pre-made MIDI files from sample packs is not allowed.
Can I tell anyone that I am the original producer of a track?
No. This is a violation of the Copyright Release agreement and needs to stay only between the parties involved.
Can I remove my track from the website?
Sure. You can remove it at any time.
How much am I to be paid when my track is sold?
We will pay you 75% of royalties.
How are payouts made?
Money will be paid into the PayPal account you have specified in your profile settings. More infomartion about payments you can find on the Earnings page.